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Delivery & Returns

Delivery

    Standard Delivery - FREE UK 

    • Order will arrive in 3-5 working days
    • All orders placed before 11 am will be shipped the same day (Mon-Fri)
    • Orders from outside the UK and delivered into the EU may be subject to import tariff charges, which the customer will have to pay.

     

    Returns Policy
    • Return within 14 days of receipt
    • Make sure your product is returned in its original packaging
    • Include your order ID and/or delivery address within your package
    • Leave a note in the package with your reason for return
    • We do not accept returns that have been worn or show signs of damage

    Returns Address: -


    Park Field Barn,
    Banbury Lane,
    Thorpe Mandeville,
    OX17 2HR

    T_LK Shoes want you to be 100% happy with your order so if you are not happy, you can return all items purchased from T_LK Shoes within 14 days of receiving your order. 

    In order to receive a full refund, the item should be returned in its original condition and packaging. If any items are returned damaged, worn or without original packaging we are not obliged to issue you a refund and the goods returned to you at your expense.

    You will be responsible for returning the goods back to us and the returns costs will be at your expense. It is always advised to use a tracked service and we are happy to advise which courier would be cheapest. If an item you have received is faulty, we can resolve this for you by either sending out a replacement to you and cover returns costs.

    All refunds will be issued within 3 working days of receiving the package back at our return address. Refunds can take a further 24 hours to be available at your bank.

    We are not obliged to issue refunds for any returned items which fall outside of the terms laid out in this Returns Policy.

    Your statutory rights are not affected.

    Order Cancellations

    All unpaid orders can be cancelled at any point as we do not post orders until they are paid in full. We dispatch orders from our warehouse very fast and often. Once an order is placed and paid for, we cannot cancel the order as we start to process them very quickly.